Outage in Aircall

issues sending SMS only for a subset of numbers - France

Resolved Minor

July 25, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue impacting outbound SMS on a subset of French numbers.

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/25/2024 11:45AM

The SMS service is now fully operational.

MONITORING 6 months ago - at 07/25/2024 11:12AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 07/25/2024 10:56AM

We are currently investigating an issue impacting outbound SMS on a subset of French numbers.

Latest Aircall outages

Live monitoring page not loading - about 22 hours ago

Issue with multiple symptoms on the Aircall app - 20 days ago

Issue with multiple symptoms on the Aircall app - 22 days ago

One way audio issue on outbound calls in France - about 1 month ago

Outbound Call Connectivity in APAC Region - about 1 month ago

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