Outage in Aircall

Aircall Workspace app stuck on accepting call

Resolved Minor

January 27, 2025 - Started 3 days ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating an issue with the Aircall Workspace app being stuck in the accepting call view for some users.

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/28/2025 10:25AM

This incident has been resolved

MONITORING 3 days ago - at 01/27/2025 04:43PM

A fix has been implemented for this issue and we're monitoring the results.
The Workspace app needs to be reloaded.

INVESTIGATING 3 days ago - at 01/27/2025 03:00PM

We are currently investigating an issue with the Aircall Workspace app being stuck in the accepting call view for some users.

Latest Aircall outages

Aircall app reloading upon starting/accepting a call - 3 days ago

Calls Missing from the Call History in Aircall Desktop App - 7 days ago

Aircall Workspace Displays "500: Internal Server Error" - 8 days ago

Live monitoring page not loading - 16 days ago

Issue with multiple symptoms on the Aircall app - about 1 month ago

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