Outage in Aircall
Agents maintaining the "In Call" status
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
No further issues have been observed for more than 2 hours. The system is operating normally.
Our provider continues to work on the system's stabilization.
We will continue to monitor the system performance until full resolution is confirmed.
Our provider implemented a mitigation measure, and no further issues are expected.
We will continue to monitor the system performance until full resolution is confirmed.
We have identified an issue caused by one of our providers that is causing sporadic cases of Agents maintaining the "In Call" status after a call ends.
We will provide further details as soon as they become available.
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