Outage in Aircall

Interrupted audio on a subset of french numbers for inbound calls

Resolved Minor
June 16, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue impacting interrupted audio on both inbound and outbound calls in a subset of French numbers

Need to monitor Aircall outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/16/2025 09:57AM

This incident has been resolved

MONITORING 5 months ago - at 06/16/2025 09:52AM

A change has been implemented by our carrier partner and we are monitoring the situation.

IDENTIFIED 5 months ago - at 06/16/2025 09:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 06/16/2025 09:40AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/16/2025 09:15AM

We applied a change for outbound calls and are monitoring the situation.

INVESTIGATING 5 months ago - at 06/16/2025 09:09AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/16/2025 08:56AM

We are currently investigating an issue impacting interrupted audio on both inbound and outbound calls in a subset of French numbers

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook