Outage in Aircall
AI Voice Agent Not Connecting to Calls
Resolved MinorIncident Report
We are currently investigating an issue where the AI Voice Agent is not connecting to calls.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/20/2025 09:43PM
The issue where the AI Voice Agent was not connecting to calls has been resolved.
MONITORING
about 2 months ago - at 10/20/2025 08:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 10/20/2025 08:28PM
We are currently investigating an issue where the AI Voice Agent is not connecting to calls.
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