Outage in Aircall
Aircall Workspace In-Call Controls Intermittently Unresponsive
Resolved MinorIncident Report
Summary AI Generated
Aircall experienced intermittent failures with in-call controls and buttons, causing some users to encounter unresponsive or unreliable functionality during active calls. The issue affected the Aircall Workspace's in-call actions and user interface elements. The incident was resolved after 44 minutes when a fix was implemented and normal app functionality was restored.
We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/29/2026 06:57AM
This incident has now been resolved.
If you experience any further problems, please don’t hesitate to contact our support team.
MONITORING
4 days ago - at 05/29/2026 06:43AM
A fix has been implemented for the issue, and the app is functioning normally.
We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.
INVESTIGATING
4 days ago - at 05/29/2026 06:14AM
We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.
Latest Aircall outages
Workspace App - Error loading conversations - 13 days ago
Issue on inbound/outbound calls - 18 days ago
Calls Not Ringing iOS Mobile App - about 1 month ago
Inbound Call Issues impacting French and Spanish Numbers - about 1 month ago
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