Outage in Aircall
French eSIM numbers unreachable
Resolved MajorIncident Report
Summary AI Generated
French eSIM numbers on Aircall were unreachable for approximately 2.4 hours due to an issue originating with a carrier partner. The problem was investigated and a fix was implemented by the partner, followed by a monitoring period. Full service was confirmed restored after the fix proved successful.
We are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 08/11/2026 12:30PM
We can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.
MONITORING
about 5 hours ago - at 08/11/2026 11:50AM
A fix was implemented by our Partner. We are currently monitoring the results.
INVESTIGATING
about 7 hours ago - at 08/11/2026 10:05AM
We are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.
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