Outage in Airship

Investigating an issue with the Message Center Messaging component

Resolved Minor

March 25, 2022 - Started almost 4 years ago - Lasted 4 days
Official incident page

Incident Report

Since 9:52 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. This is causing delays in message center deliveries and may result in end users having trouble viewing message center messages. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship APIs Airship Message Center Messaging

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 03/25/2022 07:35PM

We are continuing to monitor for any further issues.

MONITORING almost 4 years ago - at 03/25/2022 06:36PM

We have identified the issue related to Message Center Messaging. Messages Center messages are now delivering at expected speeds and we continue to monitor the situation.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/

INVESTIGATING almost 4 years ago - at 03/25/2022 05:05PM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 03/25/2022 04:52PM

Since 9:52 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. This is causing delays in message center deliveries and may result in end users having trouble viewing message center messages. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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