Outage in Airship

Investigating an issue with the Web Dashboard component

Resolved Minor
July 07, 2022 - Started over 3 years ago - Lasted 40 minutes
Official incident page

Incident Report

Since 3:04 AM Pacific time, we are investigating an issue involving the Web Dashboard component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Components affected
Airship Web Dashboard

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/07/2022 10:40AM

Our engineering team has found the source of the issue, and deployed a fix. We are currently monitoring the system.

IDENTIFIED over 3 years ago - at 07/07/2022 10:12AM

Since 6pm PST, we are currently investigating an issue that prevented the upload of lists with named users.
Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

INVESTIGATING over 3 years ago - at 07/07/2022 10:04AM

Since 3:04 AM Pacific time, we are investigating an issue involving the Web Dashboard component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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