Outage in Airship

Investigating an issue with the Message Center Messaging component

Resolved Minor

July 13, 2022 - Started over 3 years ago - Lasted 31 minutes
Official incident page

Incident Report

Since 4:16 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship Mobile Messaging Airship Web Notifications

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 07/13/2022 11:42AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 07/13/2022 11:26AM

Since 3:45 PDT, we are currently investigating an issue that is resulting in delays when sending notifications. This situation may affect some of our customers.
Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

INVESTIGATING over 3 years ago - at 07/13/2022 11:16AM

Since 4:16 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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