Outage in Airship

Investigating an issue with the APIs component

Resolved Minor
July 22, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Since 1:49 PM Pacific time, we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Components affected
Airship APIs
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/22/2022 10:17PM

The 5xx error levels for channel registration, listing, and lookup APIs have been reduced, and all systems should be fully operational. We will continue to monitor our system.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

INVESTIGATING over 2 years ago - at 07/22/2022 09:36PM

We are currently investigating an issue involving elevated 5xx error levels for our channel registration, listing, and lookup APIs. Since identifying this issue, the errors have reduced and our engineering team is continuing to investigate the root cause of this issue.

We will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

INVESTIGATING over 2 years ago - at 07/22/2022 08:49PM

Since 1:49 PM Pacific time, we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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