Outage in Airship

Investigating an issue with the Web Dashboard component

Resolved Minor

October 12, 2022 - Started over 3 years ago - Lasted 37 minutes
Official incident page

Incident Report

Since 5:56 AM Pacific time, we are investigating an issue involving the Web Dashboard component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship Web Dashboard

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 10/12/2022 01:21PM

Our engineering team has found the source of the issue and fixed it. We are currently monitoring the system.

IDENTIFIED over 3 years ago - at 10/12/2022 01:16PM

Since 2022-10-10 at 6 pm UTC, we have been experiencing issues in displaying the message details in reports.
This impacts push, IAA, surveys, and Automation reports.
Our engineering team has found the source of the issue and is actively working to fix it.
Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

INVESTIGATING over 3 years ago - at 10/12/2022 12:56PM

Since 5:56 AM Pacific time, we are investigating an issue involving the Web Dashboard component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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