Outage in Airship

Investigating an issue with the SMS Messaging component

Resolved Minor
November 21, 2022 - Started almost 3 years ago - Lasted 18 minutes
Official incident page

Incident Report

Since 9:11 AM Pacific time, we are investigating an issue involving the SMS Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Components affected
Airship SMS Messaging

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/21/2022 05:25PM

Between 16:10 and 17:05 UTC, we experienced delays that may have impacted SMS, email, and open channels sends, and we are monitoring to make sure the system has resolved.

INVESTIGATING almost 3 years ago - at 11/21/2022 05:11PM

Since 9:11 AM Pacific time, we are investigating an issue involving the SMS Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Latest Airship outages

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Delays and 5XX responses in Channel Registration - about 2 months ago
Investigating an issue with delay in sends that includes segmentation - about 2 months ago
SMS Provider issue affected Messaging - 2 months ago

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