Outage in Airship

Investigating an issue with the Mobile Wallet Passes component

Resolved Minor

November 29, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Since 1:42 PM Pacific time, we are investigating an issue involving the Mobile Wallet Passes component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship Mobile Wallet Passes

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 11/30/2022 01:03AM

The errors involving the Mobile Wallet Passes component have been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

MONITORING about 3 years ago - at 11/29/2022 10:31PM

The errors involving the Mobile Wallet Passes component have been resolved and we are currently monitoring the system.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

INVESTIGATING about 3 years ago - at 11/29/2022 09:42PM

Since 1:42 PM Pacific time, we are investigating an issue involving the Mobile Wallet Passes component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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