Outage in Airship

Investigating an issue with Push delays

Resolved Minor

April 06, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Since 01:20 PST, we are currently investigating an issue that is resulting in delays when sending push notifications. This situation may affect some of our customers. Our engineering team is working to identify and resolve this point. We will update our status page as soon as we have more information. Please, feel free to contact our Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Components affected

Airship Mobile Messaging

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 04/06/2023 10:01AM

This incident has been resolved.

Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.

MONITORING about 3 years ago - at 04/06/2023 09:30AM

Our engineering team has found the source of the issue. We are currently monitoring the system.

INVESTIGATING about 3 years ago - at 04/06/2023 09:15AM

Since 01:20 PST, we are currently investigating an issue that is resulting in delays when sending push notifications. This situation may affect some of our customers.

Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.

Please, feel free to contact our Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

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