Outage in Airship

iOS 17+ resulting in duplicate notifications

Resolved Minor
December 09, 2023 - Started about 1 year ago - Lasted about 1 year
Official incident page

Need to monitor Airship outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Airship, and never miss an outage again.
Start Free Trial

Outage Details

iOS devices that have updated to iOS 17+ may notice a bug that results in duplicate push notifications. We are aware of this issue and are working with Apple to find a solution. Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Latest Updates ( sorted recent to last )
INFORMATIONAL about 1 year ago - at 12/09/2023 05:38PM

iOS devices that have updated to iOS 17+ may notice a bug that results in duplicate push notifications. We are aware of this issue and are working with Apple to find a solution. Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

INFORMATIONAL about 1 year ago - at 12/11/2023 05:21PM

We are still investigating on the root cause of this issue in collaboration with Apple.Please note that only iOS devices that have updated to iOS 17+ may periodically experience this bug, resulting in a single push notification displaying multiple times in their notification center.Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

INFORMATIONAL about 1 year ago - at 12/15/2023 08:15PM

The root cause of this issue has been found in the latest versions of iOS. Apple is currently working on a fix that will be included in an upcoming iOS update.We will update our Status page as we receive any additional information from Apple on the fix. Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Be the first to know when Airship and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime