Outage in Airship

Message delivery delays using the attribute and event segmentation

Resolved Minor
March 28, 2025 - Started about 1 month ago - Lasted about 8 hours

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Outage Details

Since 3:54 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Latest Updates ( sorted recent to last )
about 1 month ago - at 03/28/2025 04:22AM

[in progress]

From 3:00 am PDT and 3:45 am PDT, we have experienced an issue that is resulting in delays for messages sent using our attribute and event personalization and segmentation components. Messages without those features haven't been unaffected by this delay and have performed normally.Our engineering team has found the source of the issue. We are currently monitoring the system.Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

about 1 month ago - at 03/28/2025 03:54AM

Since 3:54 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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