Outage in Airship

Message delivery delays using the segmentation component

Resolved Minor
March 25, 2025 - Started about 2 months ago - Lasted 3 days

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Outage Details

We encountered an issue that is resulting in delays for messages sent using our Segmentation feature on the 25th & 26th of March between 5:00 pm and 6:00 pm PST. Messages without Segmentation were unaffected by this delay and performed normally.Our engineering team has found the source of the issue. We are currently monitoring the system.Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Latest Updates ( sorted recent to last )
about 2 months ago - at 03/25/2025 05:00PM

[in progress]

We encountered an issue that is resulting in delays for messages sent using our Segmentation feature on the 25th & 26th of March between 5:00 pm and 6:00 pm PST. Messages without Segmentation were unaffected by this delay and performed normally.Our engineering team has found the source of the issue. We are currently monitoring the system.Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

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