Outage in Airship

Latency on Messaging Delivery

Resolved Minor
July 18, 2025 - Started 23 days ago - Lasted about 9 hours

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Outage Details

Since 8:40 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Latest Updates ( sorted recent to last )
23 days ago - at 07/18/2025 10:09AM

[in progress]
The Messaging delivery delay has been mitigated.



The following components were affected :


- Mobile Messaging
- SMS Messaging
- Email Messaging
- Web Notifications



The backlog of delayed message deliveries has now been processed.


We will continue to monitor the system to ensure a full recovery.



Please feel free to contact Airship Technical Support at
https://support.airship.com
if you have any questions or concerns.

23 days ago - at 07/18/2025 10:01AM

Since 7:55 am PST, we have been investigating an issue involving Mobile Messaging delivery delays. Our engineering team is working to resolve this issue. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions.

23 days ago - at 07/18/2025 08:40AM

Since 8:40 AM Pacific time we are investigating an issue involving the Mobile Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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