Outage in Airship
Delays with Attributes and Tags Segmentation
Resolved Minor
February 16, 2026 - Started 3 days ago
- Lasted about 9 hours
Incident Report
Since 1:30 AM PST, we have been investigating an issue with our Segmentation service.Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.
Components affected
Airship APIs Airship Mobile Messaging Airship Web Notifications Airship Email Messaging Airship SMS MessagingNeed to monitor Airship outages?
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Latest Updates ( sorted recent to last )
3 days ago - at 02/17/2026 02:36AM
[in progress]
Our engineering team has implemented a fix and we are currently monitoring the system.Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
3 days ago - at 02/17/2026 02:33AM
Since 1:30 AM PST, we have been investigating an issue with our Segmentation service.Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.
Latest Airship outages
SMS/MMS deliveries delayed on Verizon Wireless - about 1 month ago
Investigating an issue with the go.airship.com component - about 1 month ago
Attribute List upload failing - 2 months ago
Mixed Segmentation Delay - 2 months ago
Increased Error Rates and Latencies - 4 months ago
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