Outage in Airship
Investigating an issue with delay in sends that includes segmentation
Resolved Minor
September 09, 2025 - Started 5 months ago
- Lasted about 9 hours
Incident Report
Since 11:15 PM Pacific on September 8th, we have been investigating an issue involving a delay in sending some messages that target attributes, events, and personalization. Our engineering team is working to resolve the issue. As soon as we have more information, we will update our status page with additional affected components (if necessary).
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
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Latest Updates ( sorted recent to last )
7 months ago - at 09/09/2026 02:22AM
[in progress]
Our engineering team has found the source of the issue. We are currently monitoring the system.Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
7 months ago - at 09/09/2026 01:08AM
Since 11:15 PM Pacific on September 8th, we have been investigating an issue involving a delay in sending some messages that target attributes, events, and personalization. Our engineering team is working to resolve the issue. As soon as we have more information, we will update our status page with additional affected components (if necessary).
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Latest Airship outages
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Investigating an issue with the go.airship.com component - about 1 month ago
Attribute List upload failing - 2 months ago
Mixed Segmentation Delay - 2 months ago
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