Outage in Airship

Delays and 5XX responses in Channel Registration

Resolved Minor
September 15, 2025 - Started 1 day ago - Lasted about 10 hours

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Outage Details

Since 20:40 UTC, we are currently investigating an issue that is causing delays in channel registration and 5XX responses in the channel-registration-api. The delay is approximately 1 hour.Our engineering team is working to identify and resolve this.We will update our status page as soon as we have more information.Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Latest Updates ( sorted recent to last )
1 day ago - at 09/15/2025 05:12PM

[in progress]
Channel registration is operating normally. We are currently monitoring the system.Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

1 day ago - at 09/15/2025 04:43PM

As of 23:00 UTC Channel registration is currently experiencing delays due to an issue with a 3rd party cloud provider.
We will update our status page as soon as we have more information.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

1 day ago - at 09/15/2025 03:25PM

Our engineering team has found the source of the issue. We are currently monitoring the system.Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

1 day ago - at 09/15/2025 02:54PM

Since 20:40 UTC, we are currently investigating an issue that is causing delays in channel registration and 5XX responses in the channel-registration-api. The delay is approximately 1 hour.Our engineering team is working to identify and resolve this.We will update our status page as soon as we have more information.Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

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