Outage in Aiwyn

Aiwyn Data Update Delays

Resolved Major

November 20, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

Aiwyn's technical teams have identified and are working to resolve a delay in data updates that started earlier this morning. The firm and client portals are fully functional, but users may experience delays in updates to invoices, payments, contacts, clients, staff adjustments or other record changes over the last few hours. All other processes including sending invoices, statements, and processing payments are fully functional. In the interim if you have an questions please do not hesitate to contact support@aiwyn.ai.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/20/2025 10:01PM

Thank you for your patience while our technical teams worked diligently to get this issue resolved. All data updates, including clients, contacts, AR records, engagements, jobs and other details are caught up and processing as expected now.

If you notice any discrepancies or have further questions please do not hesitate to contact us at support@aiwyn.ai.

MONITORING 4 months ago - at 11/20/2025 04:11PM

Aiwyn's technical teams have identified and are working to resolve a delay in data updates that started earlier this morning. The firm and client portals are fully functional, but users may experience delays in updates to invoices, payments, contacts, clients, staff adjustments or other record changes over the last few hours. All other processes including sending invoices, statements, and processing payments are fully functional.

In the interim if you have an questions please do not hesitate to contact support@aiwyn.ai.

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