Outage in Aiwyn

Potential Impact from AWS Outage

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are monitoring an active outage with AWS that may affect Aiwyn services under specific circumstances. Some users may be unable to access certain features or see behavior different from what they expect. While we have not observed any confirmed impact to customers at this time, there is a potential for certain features to fail to load for new users or if an existing user clears their browser cache or accesses Aiwyn portals from a new browser or device.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 07:36PM

The upstream AWS outage has been fully resolved and all Aiwyn services are operating normally.

MONITORING 6 months ago - at 10/20/2025 04:54PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 10/20/2025 04:53PM

We are monitoring an active outage with AWS that may affect Aiwyn services under specific circumstances. Some users may be unable to access certain features or see behavior different from what they expect.

While we have not observed any confirmed impact to customers at this time, there is a potential for certain features to fail to load for new users or if an existing user clears their browser cache or accesses Aiwyn portals from a new browser or device.

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