Outage in Akamai Identity Cloud

Customer Insights unavailable

Resolved Minor
February 04, 2021 - Started almost 5 years ago - Lasted about 1 year
Official incident page

Incident Report

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 02/04/2021 12:40PM

Customer Insights is back online.

INVESTIGATING almost 5 years ago - at 02/04/2021 11:49AM

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

Latest Akamai Identity Cloud outages

API timeouts and error rate - about 4 years ago
Customer Insights login issues - about 4 years ago

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