Outage in Akamai Identity Cloud

Customer Insights unavailable

Resolved Minor
February 04, 2021 - Started almost 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.
Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 02/04/2021 12:40PM

Customer Insights is back online.

INVESTIGATING almost 4 years ago - at 02/04/2021 11:49AM

We identified that Customer Insights service is unavailable. We’re working on fix with top priority.

Latest Akamai Identity Cloud outages

API timeouts and error rate - almost 3 years ago
Customer Insights login issues - about 3 years ago
Hosted Login increased error rate - over 3 years ago
Possible intermittent API call timeouts or latency - almost 4 years ago
Possible Event Delivery and SMS Service Degradation Issues - about 4 years ago

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