Outage in Akamai Identity Cloud

Possible intermittent API call timeouts or latency

Resolved Minor
January 06, 2021 - Started almost 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

Due to intermittent problems with some percentage of Akamai Edge servers it's possible that some API calls may timeout or experience higher latency. We're working on remediation, for more details please see https://community.akamai.com/customers/s/feed/0D54R00007Y5x2TSAR
Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 01/07/2021 08:39AM

Issue that may have caused problems has been fixed.

INVESTIGATING almost 4 years ago - at 01/06/2021 12:53PM

Due to intermittent problems with some percentage of Akamai Edge servers it's possible that some API calls may timeout or experience higher latency. We're working on remediation, for more details please see https://community.akamai.com/customers/s/feed/0D54R00007Y5x2TSAR

Latest Akamai Identity Cloud outages

API timeouts and error rate - almost 3 years ago
Customer Insights login issues - about 3 years ago
Hosted Login increased error rate - over 3 years ago
Customer Insights unavailable - almost 4 years ago
Possible Event Delivery and SMS Service Degradation Issues - about 4 years ago

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