Outage in Akamai Identity Cloud
Possible Event Delivery and SMS Service Degradation Issues
Resolved MinorIncident Report
Our cloud service provider is currently experiencing issues which may affect Akamai Identity Cloud SMS, Event Delivery, Customer Insights and Console Audit Logs services. Delays or retries may be required to ensure successful SMS delivery. Delayed events will be delivered after vendor services are fully restored. Identity Cloud core services are operating normally, however.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 11/26/2020 11:02AM
Incident has been resolved, all systems operate normally.
MONITORING
almost 5 years ago - at 11/26/2020 11:01AM
We are continuing to monitor for any further issues.
MONITORING
almost 5 years ago - at 11/25/2020 10:24PM
Our cloud service provider is currently experiencing issues which may affect Akamai Identity Cloud SMS, Event Delivery, Customer Insights and Console Audit Logs services. Delays or retries may be required to ensure successful SMS delivery. Delayed events will be delivered after vendor services are fully restored. Identity Cloud core services are operating normally, however.
Latest Akamai Identity Cloud outages
API timeouts and error rate - almost 4 years ago
Customer Insights login issues - almost 4 years ago
Hosted Login increased error rate - over 4 years ago
Customer Insights unavailable - over 4 years ago
Possible intermittent API call timeouts or latency - almost 5 years ago
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