Cloudlets, Property Manager, Purge and Fast Purge issues

We can confirm that the issue is now resolved as of 4:00 UTC on 02 June, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R00009tm7kWSAQ or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified the cause of the issue, and a fix is being implemented. The services are resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009tm7kWSAQ. We will provide another update as we make progress.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community:https://community.akamai.com/customers/s/feed/0D54R00009tm7kWSAQ. We will provide another update as we make progress.

We are investigating an emerging issue with Cloudlets, Property Manager, Purge and Fast Purge issues related to an increase in 5XX responses and activation (delivery and security) and purge failures. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.