Certificate Provisioning Service (CPS) Issues

We can confirm that the issue is now resolved as of 15:00 UTC on Jan 3, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AR5DP2SQN or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have encountered an issue with Certificate Provisioning Service (CPS) related to delay in newly deployed certificates. We have identified the cause of the issue, and a fix is being implemented as of 15:00 UTC on Jan 3, 2024: based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AR5DP2SQN. We will continue to monitor to ensure that the impact has been fully mitigated.