Outage in Akamai

Akamai Control Center Availability

Resolved Minor
March 20, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an emerging issue with Akamai's Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai Control Center
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 03/21/2024 02:21AM

We can confirm that the issue is now resolved as of 01:45 UTC on March 21, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

MONITORING 6 months ago - at 03/21/2024 01:03AM

We have implemented a fix for which we believe may have caused this issue as of 00:00 UTC on March 21, 2024; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO.

INVESTIGATING 6 months ago - at 03/21/2024 12:21AM

We are continuing to investigate this issue. We will provide an update within the next 30 minutes.

INVESTIGATING 6 months ago - at 03/20/2024 11:47PM

We are continuing to investigate this issue. We will provide an update within the next 30 minutes.

INVESTIGATING 6 months ago - at 03/20/2024 11:20PM

We are investigating an emerging issue with Akamai's Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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