Akamai Outage History

Akamai experienced general performance degradation with their Edge Delivery service in Amsterdam, Netherlands for 54 minutes on May 13, 2026. The issue was mitigated at approximately 09:40 UTC and normal service operations resumed.

Akamai experienced an 8-hour Edge Delivery performance degradation between India and Europe caused by a third-party service provider connectivity issue. The incident affected Akamai's Edge Delivery service, causing reduced performance for traffic routing between these regions. The issue was resolved by implementing alternative routing paths while the upstream provider addressed their underlying connectivity problem.

Akamai's Bot Manager Premier experienced an issue where valid traffic was incorrectly blocked due to false positives, affecting the Bot Management service for 27.3 hours. The problem was caused by a software release, which Akamai rolled back at 17:13 UTC on May 11, 2026, and the issue was fully mitigated by 23:13 UTC the same day. The service has since resumed normal operations.

Akamai's Certificate Provisioning System (CPS) experienced issues that prevented users from making changes through the Akamai Control Center, affecting TLS provisioning capabilities. The incident lasted 40 minutes and was mitigated at approximately 11:30 UTC on May 6, 2026, with normal service operations resuming.

Akamai's Bot Manager experienced elevated false positives that incorrectly blocked legitimate user traffic for 1.3 hours on April 30, 2026. The issue affected the Bot Management service, preventing valid end users from accessing websites and applications protected by the service. Akamai implemented a fix at 19:00 UTC and confirmed full service restoration by 20:00 UTC the same day.

Akamai experienced a reporting issue that caused data unavailability in the 'URL Traffic' and 'URL Responses' reports for over 5 days. The incident affected the reporting components of Akamai's service, preventing customers from accessing traffic analytics data. The issue was resolved on May 4, 2026 at 06:50 UTC, restoring normal operation to the reporting services.

Akamai experienced a network resource failure in the Chennai, India (MAA) region that caused intermittent delays and timeouts for Edge Delivery and Bot Management services during peak traffic hours. The incident lasted approximately 130 hours while Akamai worked to optimize capacity and replace degraded hardware. The issue was fully mitigated on May 2, 2026 at 12:00 UTC after hardware replacement and capacity improvements were completed.

Akamai experienced an HTTP Edge IP binding issue in Europe that caused API timeouts and transaction failures for their Edge Delivery service. The incident affected HTTP content delivery operations for approximately 8 hours. The issue was mitigated and normal service operations resumed.

Akamai's Traffic Reports experienced an issue where users stopped seeing data for "Traffic by Hostname" reports after 23:00 UTC on April 27, 2026, lasting 14.2 hours. The problem was caused by a runtime memory issue that affected the reporting system's ability to generate these specific traffic analytics. The issue was addressed around 4:30 UTC on April 28, 2026, with full mitigation confirmed by 13:30 UTC the same day.

Akamai's Secure Internet Access service experienced certificate errors that prevented users from accessing web content through the ETP/SIA Web Proxy component for 10.2 hours. The issue was resolved on April 27, 2026 at 05:26 UTC after Akamai implemented a fix and confirmed normal service operations had resumed.