Outage in Akeneo

Job execution performance issue

Resolved Minor
July 10, 2024 - Started 7 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating a performance issue affecting job execution times. Please note: - Import, export, and mass edit jobs are not impacted. - This issue is limited to customers based in the Americas.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/10/2024 07:18PM

The performance issue affecting job execution times has been resolved. All job executions are back to normal.

MONITORING 7 months ago - at 07/10/2024 04:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 07/10/2024 12:02PM

We have identified the problem and are working on a fix.

INVESTIGATING 7 months ago - at 07/10/2024 08:15AM

We are currently investigating a performance issue affecting job execution times.

Please note:
- Import, export, and mass edit jobs are not impacted.
- This issue is limited to customers based in the Americas.

Latest Akeneo outages

Long execution time of PIM jobs - about 1 month ago
Jobs not executed - about 2 months ago
Erroneous color scheme - about 2 months ago

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