Outage in Akeneo

Shared Catalogs unavailable to login

Resolved Minor

September 18, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Components affected

Akeneo Shared Catalogs

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 09/18/2025 03:46PM

This incident has now been resolved. Thank you for your patience,

MONITORING 4 months ago - at 09/18/2025 02:42PM

The fix has been deployed and access to Shared Catalogs has been restored. We will continue to monitor the platform to ensure uninterrupted access.

IDENTIFIED 4 months ago - at 09/18/2025 01:24PM

We have identified the root cause and are now focused on deploying the fix.

IDENTIFIED 4 months ago - at 09/18/2025 10:33AM

The issue has been identified and a fix is being implemented.

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