Outage in Akeneo
New SSH key updates are not propagated to distribution.akeneo.com
Resolved MinorIncident Report
The new ssh key accesses granted from the Portal to access the source code (PIM, connectors) on distribution.akeneo.com are not applied.
The issue is under investigation. We advise all customers to use the ssh keys added before the 28th august in order to fetch the content of the repositories.
Components affected
Akeneo PortalNeed to monitor Akeneo outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/18/2025 09:31PM
The problem has been identified and now solved. It was caused by invalid data preventing the access update.
INVESTIGATING
about 1 month ago - at 09/18/2025 04:53PM
The new ssh key accesses granted from the Portal to access the source code (PIM, connectors) on distribution.akeneo.com are not applied.
The issue is under investigation. We advise all customers to use the ssh keys added before the 28th august in order to fetch the content of the repositories.
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