Outage in Akeneo

[Supplier Data Manager] - Service Temporarily Unavailable

Resolved Major
September 19, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing service outage on SDM. Our team is working to identify the root cause and implement a solution. We will send an additional update as soon as possible.
Components affected
Akeneo Supplier Data Manager

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/19/2025 09:54PM

The incident has been resolved. SDM services are now available.

MONITORING about 1 month ago - at 09/19/2025 09:50PM

A fix has been implemented and we are monitoring the performance.

INVESTIGATING about 1 month ago - at 09/19/2025 09:06PM

We are currently experiencing service outage on SDM.

Our team is working to identify the root cause and implement a solution.

We will send an additional update as soon as possible.

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