Outage in Akeneo
[Supplier Data Manager] - Job processing delays and errors
Resolved MajorIncident Report
Summary AI Generated
Akeneo's Supplier Data Manager experienced delays and errors in job processing for 3.5 hours on May 22, 2026. The issue affected the processing of supplier data management jobs, causing disruptions to normal workflow operations. The incident was resolved by implementing a fix and resetting all affected jobs, with new jobs processing correctly afterward.
We are currently experiencing delays and errors in job processing on Supplier Data Manager. Our team is actively investigating and working to restore normal performance.
We sincerely apologize for the inconvenience caused by this service disruption.
Components affected
Akeneo Supplier Data ManagerTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/22/2026 11:31AM
This incident has now been resolved. All affected jobs have been reset and new jobs are processed correctly.
We apologise for the inconvenience caused by this temporary disruption.
MONITORING
10 days ago - at 05/22/2026 11:15AM
A fix has been implemented and we are monitoring the results. New SDM jobs are now processed as expected.
IDENTIFIED
10 days ago - at 05/22/2026 08:52AM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 days ago - at 05/22/2026 08:04AM
We are currently experiencing delays and errors in job processing on Supplier Data Manager. Our team is actively investigating and working to restore normal performance.
We sincerely apologize for the inconvenience caused by this service disruption.
Latest Akeneo outages
Slow Workflow Progression in the PIM - 6 days ago
Intermittent Slowdowns Affecting Response Times - 27 days ago
Workflow UI Freezing During Enrichment Operations - about 1 month ago
Latency on import and export jobs in the Western European region - about 1 month ago
Latency on import jobs - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
