Outage in Akeneo
Unable to sync Akeneo Shopify App due to Shopify API outage
Resolved MajorIncident Report
Summary AI Generated
The Akeneo Shopify App experienced synchronization failures for some merchants due to a partial Shopify API outage. The issue affected the Akeneo App for Shopify component and prevented normal data synchronization operations. Shopify identified and mitigated the API issue themselves, resolving the problem after 49 minutes.
We have identified an issue in which synchronizations aren't working for some merchants due to a partial outage of the Shopify API.
The issue has been identified and mitigated by Shopify themselves and is currently being monitored.
You can follow the resolution of the issue directly on the Shopify Status Page: https://www.shopifystatus.com
Components affected
Akeneo App for ShopifyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/03/2026 03:53PM
This issue has been resolved and is being monitored by Shopify.
MONITORING
8 days ago - at 06/03/2026 03:06PM
We have identified an issue in which synchronizations aren't working for some merchants due to a partial outage of the Shopify API.
The issue has been identified and mitigated by Shopify themselves and is currently being monitored.
You can follow the resolution of the issue directly on the Shopify Status Page: https://www.shopifystatus.com
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