Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Akeneo

Processing errors for AI-enabled steps

Resolved Minor
June 04, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Akeneo experienced processing errors in AI-enabled Supplier Data Manager steps (Classification and Extraction) that affected all ongoing jobs for 2 hours. The issue impacted the Supplier Data Manager component, preventing proper execution of AI-powered data processing workflows. The problem was resolved by fixing the root cause and restarting all affected jobs.

We are currently experiencing errors in AI-enabled SDM steps (Classification and Extraction) for all ongoing jobs. We are actively working on fixing the root cause of the issue.
Components affected
Akeneo Supplier Data Manager

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 06/04/2026 11:03AM

The issue affecting AI-enabled SDM steps is now resolved. All affected jobs have been restarted.

We sincerely apologize for the disruption this caused.

IDENTIFIED 7 days ago - at 06/04/2026 10:23AM

We are currently restoring the failed SDM jobs for Classification and Extraction.

IDENTIFIED 7 days ago - at 06/04/2026 09:01AM

We are currently experiencing errors in AI-enabled SDM steps (Classification and Extraction) for all ongoing jobs.
We are actively working on fixing the root cause of the issue.

Latest Akeneo outages

Unable to sync Akeneo Shopify App due to Shopify API outage - 8 days ago
Akeneo PIM - Delay in job execution for some customers in the Europe region - 9 days ago
Slow Workflow Progression in the PIM - 16 days ago
[Supplier Data Manager] - Job processing delays and errors - 20 days ago
Intermittent Slowdowns Affecting Response Times - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook