Outage in Alibaba Cloud

Abnormality of a cabinet in one of the server rooms in Hong Kong Availability Zone D

Resolved Minor
June 04, 2023 - Started over 2 years ago - Lasted 40 minutes

Incident Report

Dear Customer:At 09:09 on June 5, 2023, Beijing time, Alibaba Cloud’s monitor system noticed a cabinet in one of the server rooms in Hong Kong’s Availability Zone D was abnormal, which affected some cloud services including ECS and cloud databases. Currently, those affected products were in the process of active/standby switchover, and please pay close attention to the recovery process of your business. We apologized for the inconvenience caused and if you have any questions, please feel free to contact us.

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Latest Updates ( sorted recent to last )
over 2 years ago - at 06/05/2023 04:21AM

[Update] At 10:10 on June 05, 2023, Beijing time, all affected cloud products have completed the active/standby switchover, and services have been restored to normal.

over 2 years ago - at 06/05/2023 02:50AM

Dear Customer:At 09:09 on June 5, 2023, Beijing time, Alibaba Cloud’s monitor system noticed a cabinet in one of the server rooms in Hong Kong’s Availability Zone D was abnormal, which affected some cloud services including ECS and cloud databases. Currently, those affected products were in the process of active/standby switchover, and please pay close attention to the recovery process of your business. We apologized for the inconvenience caused and if you have any questions, please feel free to contact us.

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