Is Alibaba Cloud Down? Check current status

Check if Alibaba Cloud is down, official outages, user-reported issues, and outages map.

Current Alibaba Cloud status

Alibaba Cloud is working normally

Updated from Alibaba Cloud official status page

Having problems with Alibaba Cloud?

Alibaba Cloud service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Alibaba Cloud status data.

Alibaba Cloud Outage Map

View Alibaba Cloud Outage Reports Map

Recent Alibaba Cloud Outages and Downtime History

IsDown has tracked 10 incidents since started monitoring Alibaba Cloud status in July 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Aug 12, 2025
10:08 PM EDT
Major
【异常（处理中）】北京移动网络访问异常
Dear Customer, At 00:44 Beijing time on August 13, 2025, Alibaba Cloud Monitoring detected an abn...
4 minutes
Aug 12, 2025
08:51 AM EDT
Major
【异常（处理中）】联通运营商local dns异常
尊敬的客户： 您好！北京时间2025年08月12日阿里云监控发现联通local dns异常，确认异常与运营商有关，已向运营商报障处理。若您有任何问题，请随时联系我们。
4 minutes
Jun 26, 2025
12:30 AM EDT
Major
Some CDN Service Nodes Are Experiencing abnormal
Dear Customers, At 11:07 AM Beijing Time on June 26, 2025, Alibaba Cloud monitoring detected anom...
4 minutes
Jan 13, 2025
02:34 AM EST
Major
【异常（处理中）】官网控制台部分页面加载异常
Dear Customer,At 14:18 on January 13, 2025,Beijing time, Alibaba Cloud monitoring detected loadin...
4 minutes
Jan 07, 2025
04:23 AM EST
Major
Abnormalities in purchase and modify for certain products in Shanghai region
Dear customer: At 10:05 on January 7, 2025, Beijing time, Alibaba Cloud monitoring found that clo...
4 minutes
Sep 25, 2024
12:04 AM EDT
Major
Fire incident in Singapore Availability Zone C Data Center
At 10:20 on September 10, 2024 Beijing time, Alibaba Cloud monitoring detected network access ano...
4 minutes
Apr 25, 2024
03:59 AM EDT
Major
【异常（处理中）】新加坡地域可用区C部分云产品服务异常
尊敬的客户：您好！北京时间2024年4月25日15:13，阿里云监控发现新加坡地域可用区C云服务器ECS、媒体处理（MTS）、消息队列 MQTT、云数据库 Redis 等产品服务异常，阿里云工程...
12 minutes
Nov 12, 2023
05:42 AM EST
Major
Abnormalities in Alibaba Cloud product console access and API calls
Dear Customer,Starting from 17:44 on November 12, 2023, Beijing time, Alibaba Cloud monitoring di...
about 3 hours
Jun 04, 2023
10:49 PM EDT
Minor
Abnormality of a cabinet in one of the server rooms in Hong Kong Availability Zone D
Dear Customer:At 09:09 on June 5, 2023, Beijing time, Alibaba Cloud’s monitor system noticed a ca...
40 minutes
Dec 17, 2022
09:17 PM EST
Major
The refrigeration equipment failure in the PCCW IDC site caused the Anomaly in Alibaba Cloud Hong...
Alibaba Cloud Monitor has found an equipment anomaly in Alibaba Cloud Hong Kong IDC Zone C, which...
about 14 hours
Sign up to check more outage history

Alibaba Cloud problems reported by users

  • Bu - login is not working for many users .

    Middle East - UAE (Dubai)

Alibaba Cloud status page - All services & components

Component Status
Asia Pacific China - China (Beijing) OK
Asia Pacific China - China (Ulanqab) OK
Asia Pacific China - China (Qingdao) OK
Asia Pacific China - China (Shanghai) OK
Asia Pacific China - China (Heyuan) OK
Asia Pacific China - China (Zhangjiakou) OK
Asia Pacific China - China (Shenzhen) OK
Asia Pacific China - China (Nanjing - Local Region) OK
Asia Pacific China - China (Fuzhou - Local Region) OK
Asia Pacific China - China (Chengdu) OK
Asia Pacific China - China (Guangzhou) OK
Asia Pacific China - China (Hohhot) OK
Asia Pacific China - China (Hangzhou) OK
Asia Pacific China - China North 2 Finance OK
Asia Pacific China - China South 1 Finance OK
Asia Pacific China - China North 2 Ali Gov 1 OK
Asia Pacific China - China East 2 Finance OK
Asia Pacific China - China East 1 Finance OK
Load All 16 Components

Alibaba Cloud Related Services & Alternatives

Services commonly monitored together with Alibaba Cloud and alternatives

AWS

AWS

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
GitHub

GitHub

OK
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
Datadog US1

Datadog US1

OK
0 incidents in the last 30 days
Figma

Figma

OK
0 incidents in the last 30 days
Zoom

Zoom

MINOR
0 incidents in the last 30 days
Airtable

Airtable

OK
0 incidents in the last 30 days
Zendesk

Zendesk

OK
0 incidents in the last 30 days
Stripe

Stripe

OK
0 incidents in the last 30 days

Alibaba Cloud offers a comprehensive suite of cloud services including computing, storage, networking, database management, security, and analytics, along with specialized solutions for media, IoT, and enterprise communication.

Monitoring Alibaba Cloud since July 2023

Tracking 2560 Alibaba Cloud services and regions

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

5 incidents in 2025

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Frequently Asked Questions

Is Alibaba Cloud down today?

Alibaba Cloud isn't down. You can check Alibaba Cloud status and incident details on the top of the page. IsDown continuously monitors Alibaba Cloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Alibaba Cloud status?

Alibaba Cloud is currently operational. You can check Alibaba Cloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Alibaba Cloud outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Alibaba Cloud down today or just slow?

Currently there's no report of Alibaba Cloud being slow. Check on the top of the page if there are any reported problems by other users.

How are Alibaba Cloud outages detected?

IsDown monitors the Alibaba Cloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Alibaba Cloud having an outage right now?

Alibaba Cloud last outage was on August 12, 2025 with the title "【异常（处理中）】北京移动网络访问异常"

How to check if Alibaba Cloud is down?

Why use IsDown to monitor Alibaba Cloud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Alibaba Cloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Alibaba Cloud?

IsDown and DownDetector help users determine if Alibaba Cloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Alibaba Cloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Alibaba Cloud status changes?

IsDown offers an easy way to monitor Alibaba Cloud with maximum flexibility

Major Outages Notifications

IsDown monitors Alibaba Cloud for major outages. A major outage is when Alibaba Cloud experiences a critical issue that severely affects one or more services/regions. When Alibaba Cloud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Alibaba Cloud status page for minor outages. A minor outage is when Alibaba Cloud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Alibaba Cloud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Alibaba Cloud and all their 2560 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Alibaba Cloud and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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