Outage in Alibaba Cloud
Zone B Indonesia (Jakarta) Abnormality in Network Access
Resolved Major
March 20, 2026 - Started 3 days ago
- Lasted 4 minutes
Incident Report
Summary AI Generated
On March 20, 2026, Alibaba Cloud experienced a network access abnormality in Zone B of the Indonesia (Jakarta) region affecting cross-domain and cross-zone public network connectivity. The incident impacted multiple services including ECS, OSS, SLB, EIP, PolarDB, AnalyticDB for MySQL, and Lindorm for approximately 4 minutes. Engineers intervened and fully recovered the affected devices, with ECS services being progressively restored afterward.
Dear Customer,At 18:39 Beijing Time on March 20, 2026, Alibaba Cloud Monitoring detected an abnormality in cross-domain and cross-zone public network access in Zone B of the Indonesia (Jakarta) region, which caused anomalies in some cloud product services. After urgent intervention by Alibaba Cloud engineers, the affected equipment has been gradually recovered. If you have any further questions, please feel free to contact us at any time.
Components affected
Elastic Compute Service (ECS) Object Storage Service (OSS) Server Load Balancer (SLB) Elastic IP Address (EIP) PolarDB AnalyticDB for MySQL LindormNeed to monitor Alibaba Cloud outages?
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Latest Updates ( sorted recent to last )
3 days ago - at 03/20/2026 12:06PM
At 19:58, the affected devices were fully recovered, and the affected ECS services are being progressively restored.
3 days ago - at 03/20/2026 11:37AM
Dear Customer,At 18:39 Beijing Time on March 20, 2026, Alibaba Cloud Monitoring detected an abnormality in cross-domain and cross-zone public network access in Zone B of the Indonesia (Jakarta) region, which caused anomalies in some cloud product services. After urgent intervention by Alibaba Cloud engineers, the affected equipment has been gradually recovered. If you have any further questions, please feel free to contact us at any time.
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