Outage in Altapay
Degraded performance with the 3DS Service
Resolved MinorIncident Report
We have identified an issue with the database for the 3DS service.
There is a degraded performance from 25 to 35 minutes after the hour, every hour.
We will be applying a fix shortly and monitor the situation.
Components affected
Altapay Processing
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 10/26/2024 08:02PM
After continuous monitoring we confirm the issue has been resolved.
MONITORING
12 months ago - at 10/26/2024 03:40PM
A fix was applied, and we can see that the error does not occur again 25-35 minutes after the hour.
We will continue to monitor the situation.
IDENTIFIED
12 months ago - at 10/26/2024 02:52PM
We have identified an issue with the database for the 3DS service.
There is a degraded performance from 25 to 35 minutes after the hour, every hour.
We will be applying a fix shortly and monitor the situation.
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