Check if Altapay is down, official outages, user-reported issues, and outages map.
Altapay is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Altapay status data.
IsDown has tracked 45 incidents since started monitoring Altapay status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 05, 2025
03:03 PM CEST
|
Minor
We are currently investigating an incident where many in-store transactions are being affected. S...
|
23 minutes |
Aug 04, 2025
12:08 PM CEST
|
Minor
We are currently investigating an issue where Visa/Mastercard transactions towards Rapyd/Valitor ...
|
about 1 hour |
Jul 31, 2025
01:27 PM CEST
|
Minor
THIS PAGE IS NO LONGER BEING UPDATED
Please use https://altapay.instatus.com/ instead
Please be ...
|
about 22 hours |
Jul 19, 2025
08:39 PM CEST
|
Major
A processing issue towards Nets has been identified.
Impact: Currently most of the payments that...
|
about 2 hours |
Jul 09, 2025
11:44 AM CEST
|
Minor
AltaPay has identified an issue where some customers are unable to submit card data.
The issue ha...
|
about 2 hours |
Feb 09, 2025
02:11 PM CET
|
Minor
The Card Acquirer Shift4 had some issues between 13:40 and 14:00, causing the transaction to time...
|
about 3 hours |
Nov 29, 2024
10:16 AM CET
|
Minor
When searching for a payment, the result might be incomplete.
Processing is not affected. All pa...
|
about 3 hours |
Oct 26, 2024
04:52 PM CEST
|
Minor
We have identified an issue with the database for the 3DS service.
There is a degraded performan...
|
about 5 hours |
Oct 24, 2024
05:37 PM CEST
|
Minor
We are currently investigating an issue with the Checkout API where payment methods are loading s...
|
about 16 hours |
Oct 15, 2024
12:30 PM CEST
|
Minor
We are currently investigating an issue where all iDeal payments are failing
|
about 2 hours |
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Component | Status |
---|---|
Networking | OK |
Processing | OK |
Search service | OK |
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Payment gateway that facilitates multi-currency transactions, offers networked payment solutions, and includes advanced search capabilities for transaction management.
Monitoring Altapay since January 2023
Tracking 3 Altapay services and regions
6 incidents in 2025
Altapay isn't down. You can check Altapay status and incident details on the top of the page. IsDown continuously monitors Altapay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Altapay is currently operational. You can check Altapay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Altapay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Altapay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Altapay last outage was on August 05, 2025 with the title "In-Store transactions declines"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Altapay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Altapay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Altapay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Altapay with maximum flexibility
IsDown monitors Altapay for major outages. A major outage is when Altapay experiences a critical issue that severely affects one or more services/regions. When Altapay marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Altapay status page for minor outages. A minor outage is when Altapay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Altapay status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Altapay and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Altapay and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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