Outage in Altapay

Nets Processing Issue

Resolved Major
July 19, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

A processing issue towards Nets has been identified. Impact: Currently most of the payments that are processed with Nets as acquirer are affected; Update: processing danish cards with other acquirers is also affected. Actions towards solving the issue is ongoing and we will keep you updated. We apologize for any inconvenience this issue is causing.
Components affected
Altapay Processing
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 07/19/2025 08:06PM

This incident has been resolved.

MONITORING 7 days ago - at 07/19/2025 07:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 days ago - at 07/19/2025 06:39PM

A processing issue towards Nets has been identified.

Impact: Currently most of the payments that are processed with Nets as acquirer are affected;
Update: processing danish cards with other acquirers is also affected.

Actions towards solving the issue is ongoing and we will keep you updated.

We apologize for any inconvenience this issue is causing.

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