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Outage in Ambra

InteleShare Incident

Resolved Minor
January 14, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/14/2025 06:55PM

The incident has been resolved and service is back to normal levels. Our team will be conducting a root cause analysis and sharing as soon as possible. We will continue to monitor the situation to ensure there are no further issues.

MONITORING about 1 year ago - at 01/14/2025 06:31PM

At this time, the services backlog has improved and studies should now be ingesting, however we continue to monitor the situation to ensure this progress continues as expected.

INVESTIGATING about 1 year ago - at 01/14/2025 05:48PM

Our Engineering teams continue to investigate and work to identify a resolution. We understand the urgency and we appreciate your patience as we work to address the issue.

IDENTIFIED about 1 year ago - at 01/14/2025 05:23PM

Our engineering team has identified a services queue backlog that has affected the ingestion of studies to InteleShare. Studies are now ingesting, but it may take time to catch up on the backlog. The engineering team continues to investigate the issue and we will provide further updates as they are available.

INVESTIGATING about 1 year ago - at 01/14/2025 05:05PM

We have received reports of issues on the InteleShare platform. Engineering teams are currently investigating. Additional information will be provided as soon as it is available.

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