Outage in Amplify

Phone Support Issue

Resolved Major
June 14, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

The third party provider we utilize for phone support is currently experiencing an outage which is affecting our Support team. If you are experiencing issues connecting with one of our Support agents over the phone, please login to your account and open a chat with us or shoot us an email at help@amplify.com. We are currently monitoring the situation with our third party phone provider, and we do apologize for any inconvenience this may be causing.
Components affected
Amplify Customer Support
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/15/2023 02:02AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 06/14/2023 08:27PM

The third party provider we utilize for phone support is currently experiencing an outage which is affecting our Support team. If you are experiencing issues connecting with one of our Support agents over the phone, please login to your account and open a chat with us or shoot us an email at help@amplify.com.

We are currently monitoring the situation with our third party phone provider, and we do apologize for any inconvenience this may be causing.

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