Outage in Amplify

Phone Support Issue

Resolved Major
June 14, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

The third party provider we utilize for phone support is currently experiencing an outage which is affecting our Support team. If you are experiencing issues connecting with one of our Support agents over the phone, please login to your account and open a chat with us or shoot us an email at help@amplify.com. We are currently monitoring the situation with our third party phone provider, and we do apologize for any inconvenience this may be causing.
Components affected
Amplify Customer Support

Need to monitor Amplify outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/15/2023 02:02AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 06/14/2023 08:27PM

The third party provider we utilize for phone support is currently experiencing an outage which is affecting our Support team. If you are experiencing issues connecting with one of our Support agents over the phone, please login to your account and open a chat with us or shoot us an email at help@amplify.com.

We are currently monitoring the situation with our third party phone provider, and we do apologize for any inconvenience this may be causing.

Latest Amplify outages

Amazon Web Services Outage - 3 days ago
Administrator Reports Access - 6 days ago
Classwork Application - Service Issues - about 1 month ago
Google SSO Login Issues - about 1 month ago
Administrator Reports Service Issues - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook