Outage in Amplify

Content Loading Issue

Resolved Major
April 15, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of and investigating an issue where some Science, CKLA, and ELA customers are unable to load content. We have identified a potential root cause for this issue and are working diligently to resolve it, though we do not yet currently have an estimated time for that resolution. We greatly appreciate your patience while we work towards resolving this issue and apologize for the disruption this may be causing in your classroom.
Components affected
Amplify CKLA Amplify ELA Amplify Science
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/15/2024 02:10PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 04/15/2024 01:20PM

There will be a 5-10 minute period of service interruption for the impacted products within the next 30 minutes. This is being done as part of a fix to fully restore service for customers affected by this issue.

Thank you for your patience!

IDENTIFIED 8 months ago - at 04/15/2024 12:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 04/15/2024 12:34PM

We are aware of and investigating an issue where some Science, CKLA, and ELA customers are unable to load content. We have identified a potential root cause for this issue and are working diligently to resolve it, though we do not yet currently have an estimated time for that resolution.

We greatly appreciate your patience while we work towards resolving this issue and apologize for the disruption this may be causing in your classroom.

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