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This incident has been resolved.
Our phone service provider has an issue impacting audio quality on inbound/outbound calls. As a result, if you place a call to our Customer Support team, you or the agent on the other end may experience a disruption in service.
In the meantime, we advise that you reach out to our Customer Support teams via email (help@amplify.com) or the chat platform embedded within each product.
We apologize for this inconvenience and hope to see resolution on the part of our phone service provider soon!
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