Outage in Amplitude

Data integrations are delayed

Resolved Minor
March 20, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

On 12:45 PM PDT 3/20/23 all our data integrations to data warehouses, cloud storages, and 3rd parties started to fail. This is caused by a failure in our database and we are working on fixing the issue. We do not expect any data loss during our recovery and extra work from our customers is not required.
Components affected
Amplitude Data Processing
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/21/2023 01:03AM

On 17:56 3/20/23 PDT all our systems are back to normal. All missing import and export jobs are completed successfully and both the incoming data into amplitude and exported data are current. There was no data loss during this incident. Further actions are not required from our customers.

MONITORING about 2 years ago - at 03/21/2023 12:17AM

On 15:39 3/20/23 PDT we have deployed our fix and we are monitoring our systems.

IDENTIFIED about 2 years ago - at 03/20/2023 09:40PM

We have identified the root cause and system recovery is in progress.

INVESTIGATING about 2 years ago - at 03/20/2023 08:42PM

On 12:45 PM PDT 3/20/23 all our data integrations to data warehouses, cloud storages, and 3rd parties started to fail. This is caused by a failure in our database and we are working on fixing the issue. We do not expect any data loss during our recovery and extra work from our customers is not required.

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