Outage in anewhealth
AWS Cloud Outage Impacting MedWise
Resolved MajorIncident Report
There is currently an outage with our AWS cloud provider. All applications hosted in AWS that includes but is not limited to.
-EireneRx
-EOM
-EireneRx Reporting
-Medwise
We are actively monitoring the situation and are in touch with AWS account team who are providing updates when new statuses are received.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/21/2025 01:28PM
This incident has been resolved.
MONITORING
4 months ago - at 10/21/2025 01:06AM
Monitoring - AWS has updated their service health dashboard stating the issue is now resolved. We will continue to closely monitor our services throughout the morning. A final communication will be sent, once all of our systems have been verified.
MONITORING
4 months ago - at 10/20/2025 09:21PM
AWS is making progress in restoring service, but please be aware that until they confirm all services are fully restored, you may still experience intermittent performance issues throughout the evening. We will continue to monitor their status activity and provide updates as new information is received.
MONITORING
4 months ago - at 10/20/2025 08:09PM
Teams are seeing some application processing improvements, but services still remain unstable at this time.
MONITORING
4 months ago - at 10/20/2025 06:44PM
AWS continues to monitor the results of their mitigation efforts and are seeing positive results. We will continue providing updates as they are received.
MONITORING
4 months ago - at 10/20/2025 06:06PM
There is currently an outage with our AWS cloud provider. All applications hosted in AWS that includes but is not limited to.
-EireneRx
-EOM
-EireneRx Reporting
-Medwise
We are actively monitoring the situation and are in touch with AWS account team who are providing updates when new statuses are received.
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